Russian support is now available in Host1Plus
Host1Plus – the international hosting service provider now has launched support in Russian.
London, United Kingdom, September 30, 2011 – Host1Plus London based international hosting provider, known for its cheap VPS services, has launched the customer support in Russian. The Russian speaking support manager will be answering questions via email, live chat and in community forum.
“Host1Plus work with biggest markets in the world. We already have launched our Chinese site, now Russia is in our horizon. Russian market is very attractive, because it is booming right now – lots of new websites, blogs, forums are opened every day, therefore we would like to help Russian customers setting their sites and obtaining the suitable cloud hosting solutions. The first step towards Russia is Russian customer support” – Vincentas Grinius, the Host1Plus co-founder and CEO explained why Russian support is so important.
Host1Plus customer support service operates from Kaunas, Lithuania and is available in Lithuanian and English. Russian is the third main language of support. Majority of Lithuania’s IT professionals speak Russian, therefore the service is run from this EU country. Customer support office is located in Kaunas, Lithuania, one of the main offices of London based international hosting service provider. Dedicated support is provided to Lithuanian, Russian, Chinese, German, Dutch, US and UK markets.
“I can speak Russian myself. This language is difficult, so I am glad knowing it”- Mr. Grinius shared his personal experience. “Russians are special people with really special needs. They are very smart and educated, therefore majority of questions are not at the beginner level. That is a huge challenge for our Russian support managers who are true professionals of their craft. Hopefully Russian speaking support manager will help to build and launch lots of good websites and online services”.
The launch of the Russian support is one more step forward entering the huge market of Russia. Russian is also known in former Soviet republics – Ukraine, Kazakhstan, Belarus, Georgia, Armenia, Azerbaijan, Tajikistan, Baltic countries and other regions. This makes the market unique and international, covering more than 200 million (population of Russian Federation).