Host1Plus Implements Reviews System Empowered by Yotpo
The international hosting provider Host1Plus announces reviews system integration, enables five star hosting service ratings
On Thursday, December 3rd 2015, Host1Plus announced the implementation of a new reviews system empowered by Yotpo. The system enables customer feedback that reflects service related experiences. The company took a step forward to outstand from other market figures by being one of the first to integrate in-house web hosting service reviews.
Founded in 2011, Yotpo has been focusing on providing the best social review experience for websites around the globe. Today it is well known as being a customer content marketing solution provider offering diverse reviews customization options. The new platform integrated by Host1Plus, allows general site reviews and service rating for web, VPS, dedicated servers and reseller hosting services. Rating functionality enables evaluation of specific service characteristics including price, features, performance and customer support.
Furthermore, the newly integrated software provokes information exchange. Everyone can submit service or company related questions leading towards customer-to-customer or customer-to-company communication. The reviews are neither hidden or edited in regard to open communication assurance.
Viktorija Poderskienė, the CMO of Host1Plus says: “Our newly integrated in-house reviews system stimulates accountability and inarguably is a major key in gaining customer trust. Diverse opinions and experiences reflect service quality and value. We believe that open customer feedback will give more weight for reasoned decisions.”
Earlier this year, customer behavior analysis enouraged Host1Plus to renew the internal user interface and add more service control options. Moreover, the company has recently increased VPS hosting and dedicated server resources. All changes were challenged by high customer demands collected through multiples Host1Plus feedback channels. The company also invites its users to share the suggestions directly at email@example.com.