Managed Hosting

There are two types of hosting services – managed hosting and automated hosting. Automated one includes all automatic features and is not touched by the live system administrators. In majority of cases free hosting service can be described as automatic hosting.

Managed hosting means that professional system administrators of the hosting company is involved in your web hosting plan management. Managed hosting can also be divided into several groups of services by the level of involvement. Some services require little involvement, for example back-up issues which can be done in minutes. Some services require medium management, when 1-3 hours are spent per month. Others may require some serious involvement which can also be considered as system administrator outsourcing. All the levels of service range are at the particular price. Smaller price – less management, higher price – more management. Choosing the outsourcing of system administrator should be considered very carefully as it depends from the need. For example even if dedicated server is ordered with extra care support, the appointed system administrator may install some handy tools which allow managing emails or FTP access themselves with no need writing email or calling every time new email address is needed. System administrator is taking care of serious improvements and issues and makes sure that your website will work properly no matter what size it is.

Managed hosting can be applied to shared hosting plans which are quite inexpensive, also to VPS hosting (the price varies depending on the needs and size of a project). Even dedicated hosting has its special management service. In Host1Plus it is called extra care support and cost extra fees monthly. Usually support is not provided for dedicated hosting and customer must take care of it with own resources, but some projects are not so complicated, so employing a system administrator cost more than outsourcing it to the hosting company.

How Managed Hosting Works

Managed hosting is applied to almost all types of hosting. Also it can be ordered additionally.

How managed hosting works? In order to understand the managed hosting you can imagine your own computer. In general it works properly, but sometimes little problems occur. Not always those problems can be solved by the computer user, therefore the technician is called to fix the problem. The same situation is with general managed hosting. In shared hosting and some VPS plans the system administrator is called only when the problem persist. The main problems in most cases are related to server usage and quotas. If the small website is using lots of disk space, it means that someone has placed some big files on the server. The files must be found and replaced with smaller ones, otherwise the website can get down. Hosting company can guarantee 99,9% of uptime, but only if the website is hosted correctly. System administrator can help fixing these problems. Depending on the management level system administrator can only point the problem and ask the programmer fix some problems or login to customers interface and fix some problems himself.

If customer has ordered extra care service for dedicated hosting, that means there is no need to hire one more system administrator. All can be done by Host1Plus admin who is a professional and knows the server best.

It is recommended to order additional support services for all bigger websites.

Host1Plus Managed Web Hosting Features

Host1Plus provides managed hosting for the following hosting services:

• Shared hosting.

• VPS cloud hosting.

• Dedicated hosting.

Our system administrators work closely with customer support managers, therefore the main feature of Host1Plus managed hosting is unbeatable and excellent support. If any problem persist, one can call (US and UK only), have a live chat, write an email of ask a question in forum. Our support managers will be answering as soon as they get the enquiry and consult with the system administrators which are always ready to help.

Shared web hosting plans involves backups and server usage observation. System administrators get involved one unnatural and strange activities are noticed. Also they can look at the problematic issues on demand.

VPS cloud hosting usually include more tool for self-management of the hosting plan, therefore Host1Plus administrators reacts to the issues on demand when problem persists.

Dedicated hosting at Host1Plus is fully self-managed. Host1Plus administrators usually cannot access the server which is managed by the customer. If customer orders the extra care service, Host1Plus professional admins can help managing all the needed issues on demand.

The features of the servers depend on the ordered plans and server specifications. Our professional staff can handle all the task quickly and professionally.

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